Limits
The record holds the handover, the service follow-up, satisfaction, and the referral. A new sale stays outside it.
After Sales
Continue the customer relationship after contract signing through handover communication, service follow-up, satisfaction, and referral opportunities.
Why the handover matters
After the contract is signed, handover and service follow-up stay on one record. Satisfaction stays there, and a referral stays with that customer.
Connected view
Keep the signed contract, the handover, and the service follow-up on one after-sales order.
Right context
Show the delivery stage, and who must schedule it, before handover is confirmed.
Workflow data
Read the satisfaction already recorded to see what the follow-up still needs.
Shared pipelines
Hand a satisfied customer into a referral with the handover and the follow-up still attached.
Referral
Keep satisfaction on the order, so a referral can be read back to the handover and the service follow-up.
Related Features
Why Amarnex?
Handoffs
A scheduled delivery goes into handover, and a referral returns with the satisfaction still attached.
Confirm first
Confirm the signed contract, the handover, and who may schedule delivery before the stage moves.
Limits
The record holds the handover, the service follow-up, satisfaction, and the referral. A new sale stays outside it.
Handoffs
A scheduled delivery goes into handover, and a referral returns with the satisfaction still attached.
Confirm first
Confirm the signed contract, the handover, and who may schedule delivery before the stage moves.